Posts Tagged ‘directory’

Hyvää päivää (hello*) and Hoşgeldiniz (welcome) to Finnish and Turkish .tel pages

Wednesday, January 11th, 2012

In line with recent partnerships and developments, we’re pleased to say that we updated the .tel service today so that Finnish and Turkish are now both supported on the proxy page.  This brings the number of languages that will automatically translate key information such as headers and actions (i.e. all information that is systematically chosen rather than free text or user-defined content) to 15.

With customers in 181 countries, from Aruba to Yemen, .tel is a truly international service, and we’ll continue to add further language support as usage increases around the world.  However, with all of the top 10 most-used languages covered off, accounting for over 1.6 billion internet users, there shouldn’t be a problem of information getting lost in translation when visiting a .tel today.

*Andrew Kolchoogin informs us that Hyvää päivää is actually closer to ‘good afternoon’ than ‘hello’ – thanks for the information, I guess someone needs to update Wikipedia

Search and Social Sharing comes to .tel Superbook for iPhone

Friday, September 16th, 2011
We’re pleased to announce the latest version of .tel Superbook for iPhone, which can now be downloaded from the App Store. As well as a complete overhaul in terms of look and feel, some key elements have been added to make this app even more user friendly:

  • Telpages search: Now, you can search for .tel information from within the app, rather than having to type in a known .tel name. As well as delivering back search results, a confidence bar is provided highlighting the results that Telpages thinks are the best fit for your search
  • Recently Visited .tel Names: In order to save time, and in case you forgot to save previous searches, a cached version of recently visited .tel names is provided in a list.
  • Pull down to quick refresh: Whether recently visited or saved contacts, up-to-date information can quickly be accessed by a simple swipe down and re-saved with one click to your contacts
  • Share: As well as saving to your address book, you can also quickly share a discovered .tel name, a business recommendation or a new contact by email, twitter, facebook and other services (if you’re following @rikkles or @justinhayward on Twitter you may have seen us testing this). This is yet another great way of easily sharing .tel information with anyone you want
We hope you enjoy the new features on the .tel Superbook and please do leave a review on the App Store if you do use it. You can find it here or visit http://superbook.tel.

Local Search and .tel

Thursday, October 21st, 2010

With Local Search being a hot topic in 2010, how can a .tel help you promote your skills or your business online?  Well, .tel is the first domain with local at its heart.

Why?

LOC(K) in the location

Firstly, one of the key things that all .tel domains have the ability to provide a location record quickly and simply.  Many small businesses struggle with this when building their own websites.  .tel makes this an extremely simple task.  It then becomes ingrained in the essential information stored in a .tel; the contact information and descriptive content is contextualized also by a location record.  This makes it especially juicy for search engines when looking at relevant content to serve up.

Micro-formatted information

Secondly, as the .tel automatically publishes micro-formats such as hCard which help software to identify labeled content and handle it better, Google can take this location information and the contact and context information and understand its relevance in its entirety.  If a keyword is Silicon Valley and the location record matches, this is relevant and useful information for a local search.

Relevant content for all devices

Thirdly, as a .tel domain is automatically formatted in the right way for every device, it becomes a customer-friendly single point of contact that customers can use to then decide how they interact with the company; it instantly provides customers with a choice of ways of interacting.  This is crucial when exploring new ways of interacting with customers who might want to check in on Foursquare, interact on Twitter or write a review on Qype.  With so many interaction points, a company can remind a customer of all of the places they might be able to interact on a .tel, thus making much better use of those touchpoints from an ROI perspective.

Local in the real world

Finally, a .tel can be used in local outdoor or interactive advertising to bring customers to relevant information, interaction points or offers.  As the .tel can be populated ‘on the fly’ from mobile devices, information can be changed very quickly. Thus, a local offer that is running for one hour only for local shoppers can be switched on and off without any hassle.

One enhancement you might consider if you’re a local business is using TelAds to provide offers and vouchers for your customers.  There’s been an incredible growth in the past couple of years in terms of customers wanting to use coupons to gain great deals.  Many of the services out there today however have too many hidden terms and conditions and leave very little profit left.  Using free third party services to populate your TelAds with time-limited vouchers or offers for first-time customers, will provide you with the ability to drive further revenue.  In 2011, we’ll be making this even easier by providing a special voucher record which you’ll be able to populate from within the control panel.

With the price of a .tel averaging at $15 per year, and the power of instant information at people’s fingertips, customer service and coupon offers, search engine optimization, mobile access from any device and location at the heart of the domain, .tel is a perfect solution for Local Search.

The proof is in the pudding

When we write that .tel is juicy for search engines, it isn’t just wishful thinking, or some kind of sales pitch. Many initiatives at Telnic and independently in the .tel community have repeatedly shown by the numbers that .tel domains are some of the most powerful (and certainly cheapest!) search engine optimization (SEO) you can achieve.

Telnic is currently undergoing a study with a large yellow page provider in the US to look at the value of providing .tel domains to their customers.  Whilst Google has only indexed the .tel domains in the past three weeks, the results have been dramatic.  Both Google and Bing, at the time of writing, are presenting over 50% of the domains indexed in the top 15 results for named search, with 39% of .tel domains being ranked in the first 10 results in Google and 44% of .tel domains being ranked in the first 10 results in Bing.

The speed of indexing and the authority given to such a young extension shows the power of .tel, even without significant SEO attributes such as cross-linking being performed during these tests.  We hope to share more from this and other trials in the coming months.  Do let us know if you’re getting good results as well.

Saving customers time

Tuesday, March 23rd, 2010

There have been a couple of developments both internally within Telnic and externally over the past few of days regarding viewing and using .tel information easily.

The first are two tools from developer Arthur Guy – thanks Arthur.  Arthur has basically created a simple way for people who are browsing websites to quickly pull .tel contact information from .tel names linked to the site.  The first is for Google Chrome and the second is for FireFox.  Both plug-ins are easy and quick to install (with Firefox requiring a re-start).  Both have an icon that shows that .tel name information is available (Google’s indicator is in the browser bar, whereas FireFox’s is down in the bottom right-hand side of the browser window) and both list all of the .tel names available having automagically verified that they are indeed real by doing a DNS lookup.  Both of these plug-ins make it really easy for people to find and utilize contact information from .tel if website owners have linked their websites to this contact information, providing a really easy display of a live ‘contact us’ page integrated with a website but without the user having to navigate to another page to find the information.  We’re really pleased that developers are starting to take an interest in .tel and really getting the idea of simple-to-pull contact information being useful to end users.

The Chrome extension can be found here:  http://bit.ly/91DZ7k

Chrome extension showing .tel name lookup

The Firefox extension can be found here: http://bit.ly/cRR2FL

Firefox extension showing .tel lookup and button in browser bar

The second development is one that we’ve developed and which we are testing on our site.  We’ve developed some code that will enable anyone trying to contact us to auto-populate a contact us form if they input their .tel name in the correct field.  Of course, this is best demonstrated when there are more fields to fill in, so the sign up form for new resellers is a good one to play with (although please don’t submit the form unless you are interested as you will get an email back!  There is a requirement to ‘confirm email’ so as long as you don’t fill this in and do accidentally press submit you should be safe).

Here’s a link to our partners sign-up page: http://telnic.org/partners-signup.html

The ability to sign up to further information simply by putting your .tel name into a form and it auto-populating would save a significant amount of time and hassle when filling out forms, dramatically increasing your chances of getting new customers.  It could also be extremely useful for public sector services, charitable bodies and other service providers to help them keep up-to-date with current contact information by collecting their .tel names.

Technical bit:  I’m told that the service is written in PHP and Javascript, and is available on request. The lookup is embeddable into existing web pages with only a few lines of javascript and HTML. Externally to the Telnic website, the service uses the Yahoo! YUI Connection Manager to allow data transfer between the service and your web page over Flash. Hosted on your own servers means you can use AJAX, making it work in devices like the iPhone and Android. The PHP requirements are Apache with mod_php (PHP 5), and Net/DNS.

If you’re interested in developing more tools for .tel, check out our developer resources at http://dev.telnic.org.  Of course, it’s not just limited to the web – there are opportunities for mobile devices, voip and DECT phones also.